Privacy Policy

Who this policy covers

This policy applies to visitors of dataenergylinks.digital, operated from 446 Victoria Rd, Gladesville NSW 2111, Australia. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles it contains.

What we collect and why

If you use our contact form, we receive whatever you type into it: your name, company name, email address, phone number and message. Because the form uses your own email client (mailto), that information travels through your device's email software directly to our inbox, and is not stored on our servers as part of the submission process itself.

We also collect limited technical information automatically, such as browser type, approximate location derived from IP address, and pages visited, but only where you have consented to analytics cookies through the cookie preference tool available on every page.

How information is used

Contact form details are used solely to respond to your enquiry, should we choose to do so. We do not use this information for marketing, and we do not sell, rent or trade personal information to any third party for their own marketing purposes.

Aggregate, non-identifying analytics data, where consented to, helps us understand which educational pages are read and which might need clearer explanation. It is not used to build individual profiles of visitors.

Cookies

Cookies are small text files stored on your device. We use a small number of them, described in full on our separate Cookie Policy page, and give you control over non-essential categories through the preference modal shown on your first visit.

Data storage and security

Where information is stored, we take reasonable technical and organisational steps to protect it against loss, misuse or unauthorised access, consistent with the security requirements under Australian privacy law. No method of electronic storage is completely secure, and we cannot guarantee absolute security of any information transmitted to us.

Your rights

Under the Australian Privacy Principles, you may ask what personal information we hold about you, request correction of inaccurate information, and ask questions about how your information has been handled. To exercise any of these rights, contact us using the details below.

Overseas disclosure

Some third-party services used to operate this website, such as font and icon delivery networks, may process limited technical data outside Australia as part of their normal content delivery function. We select providers with reasonable data handling practices where possible.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page reflects the most recent update.

Contacting us about privacy

For any privacy-related question, write to info@dataenergylinks.digital or call +61 2 9818 4200. You can also write to us at 446 Victoria Rd, Gladesville NSW 2111.